Clear View Painting Privacy Policy

Welcome to Clear View Painting. We’re committed to being transparent about how we handle your personal information. Our goal is to make our privacy practices clear and easy to understand. By using our services, you confirm that you’ve read, understood, and agreed to this Privacy Policy and our Cookie Policy.

————

Key Terms

Users are our customers who use our services, including visitors to our website.
End Users are the visitors and customers of our users’ websites.
We, us, or our refers to Clear View Painting.

————

What This Policy Covers

This policy explains how we collect, use, and manage your personal information. It applies to data we collect for our own purposes, such as your account details, how you use our services, and information you provide to our customer support team. Our Cookie Policy provides more detail on how we use cookies and similar technologies.

We operate in compliance with the Privacy Act 2020 (NZ). This includes following the 13 Information Privacy Principles (IPPs), mandatory privacy breach notifications, and strict rules for cross-border data transfers.

————

Personal Information We Collect

We collect various types of personal information about you or your device.

Information you provide: This includes your name and email address when you submit an inquiry, your marketing preferences, and any communications you send us (like customer support inquiries or forum posts). Be aware that any information you post on public parts of our sites is visible to others.
Information from your use of our services: This is collected automatically and includes your IP address, browser and device details, how you interact with our services (e.g., clicks, browsing times), and any errors you encounter. We use technologies like cookies for this.
Information from third parties: We get some information from partners to support our marketing efforts and improve our services, such as when you click on one of our ads.

————

How We Use Your Personal Information

We use your information for the following purposes:

Providing our services: To create and manage your account, process payments, and respond to your inquiries.
Communicating with you: To send you emails about your transactions, service announcements, or promotional offers we think you’ll find interesting.
Improving our services: To analyse how our services are used, develop new products, and measure the effectiveness of our advertising campaigns. We typically use anonymized or aggregated data for this.
Security: To protect the security and integrity of our services.
Legal compliance: To comply with legal obligations, such as tax regulations and government requests. We also use your information to detect and manage privacy breaches and fulfill requests for access or correction of your data under the Privacy Act 2020.

We process your information based on one of the following legal grounds:

Your consent: You can withdraw your consent at any time.
To fulfill a contract: We need your information to provide the services you’ve requested.
Legal obligation: We must use your information to comply with the law.
Legitimate interests: We have a valid business reason to use your information, such as operating our business, improving security, or providing tailored services.

————

How We Share Your Personal Information

We share your information in the following ways:

With our affiliates: To help us provide and improve our services.
With business partners: When our services are integrated with theirs, and you’ve been informed or would expect such sharing.
With service providers: We use third-party companies to perform services on our behalf, such as managing advertisements or data storage.
For legal or security reasons: To comply with the law, protect our rights, or prevent fraud. We may disclose your information in response to lawful requests from public authorities.
For advertising: We share information with third parties to provide you with tailored ads and to measure their effectiveness.
During business transfers: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of the deal.

All overseas disclosures of your data comply with the Privacy Act 2020, with appropriate safeguards in place.

————

Your Rights and Choices

You have the right to access, update, change, or delete your personal information.

To request changes: Contact us at [email protected] or by mail at 72a Allum Street, Kohimarama, Auckland.
To opt out of marketing: You can change your preferences by using the unsubscribe link in our emails.
To object or complain: You have the right to restrict or object to the processing of your data, or to lodge a complaint with a supervisory authority.

We will keep your information for as long as your account is active or as needed to provide you with our services. We also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.

————

How We Protect Your Personal Information

We have a dedicated IT team that uses administrative, technical, and physical safeguards to protect your personal information from loss, misuse, and unauthorized access. This includes using firewalls, building network redundancies, and regularly testing for vulnerabilities.

In the event of a privacy breach that has caused, or is likely to cause, serious harm, we are required by the Privacy Act 2020 to notify both you and the Office of the Privacy Commissioner as soon as is practical.

————

Updates to This Policy

We will update this policy from time to time to reflect changes in our business, technology, or the law. When we make material changes, we will update the “Effective Date” at the top of the policy and notify you by posting a notice on our website or by sending you a direct notification. We encourage you to check back periodically.

————

Contact Us

If you have any questions, comments, or complaints about this policy or our privacy practices, please contact us at [email protected] or write to us at:

Clear View Painting
Attention: Legal – Privacy
72a Allum Street, Kohimarama, Auckland

————

Cookie Policy

This policy explains how Clear View Painting uses cookies and similar technologies.

Cookies: Small text files sent to your browser that help us remember information. We use them for authentication (to verify your account), personalization (to remember your preferences), security (to prevent fraud), and performance analytics (to track how our website is used).
Third-party cookies: We may use cookies from third parties, such as Google Analytics, to help us analyze performance.
Opting out: You can adjust your browser settings to not accept cookies, but this may limit your ability to use our services. You can also opt out of interest-based advertising.
Pixels and device identifiers: We use pixels and device identifiers to understand how you interact with our site and emails, which helps us provide you with more relevant content and ads.

In alignment with the Privacy Act 2020, we are committed to being transparent about our use of these technologies and providing you with the tools to manage your preferences.